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Dashboard: how to read your performance overview

The Dashboard is the first page you see after logging in. It brings together your key metrics, your charts and your best performing partners over the period you choose.

Good to know: the page exists on both the advertiser and the publisher side, with the same blocks. Only the data and a few actions change depending on your role.

Open your dashboard

In the left-hand menu, under General, click Dashboard. It is also the landing page displayed right after you log in.

Affilae
GENERAL
Dashboard
Messaging
Manage programs
TOOLS
Reporting
Link builder
Product requests
Marketplace
The advertiser menu. On the publisher side, the General section contains Dashboard, Messaging and Manage profile.

Choose the period and the scope

Three settings at the top of the page apply to every block:

  1. The period selector, set to Last 30 days by default.
  2. The compare to field, initially set to the same length of time immediately before. This is what feeds the change percentages. Careful: as soon as you change the reference period, it resets itself to the same period one year earlier.
  3. The programs selector on the advertiser side, set to All programs. It only appears if you manage several programs.
Tip: the green and red percentages do not measure performance in absolute terms, they always compare with the period set in compare to. Change that period and the percentages change.

A single analysis cannot span more than 25 months. Beyond that the dashboard returns no data: split your period in two.

The Performances block

This is the row of metrics at the top of the page. Six are shown, never more. The gear icon to the right of the title opens the full list: pick exactly six, then confirm with Save.

The Performances block and its six metrics.
The Performances block and its six metrics.

Here is what each metric counts:

METRIC WHAT IT COUNTS
Clicks Clicks recorded on your tracked links.
Conversions Every conversion that has not been refused. Pending conversions are therefore included.
Commissions Conversion commissions, plus paid clicks and manual adjustments.
Revenue The revenue generated by attributed sales.
Conversions rate The share of clicks that end in a conversion.
ROI Revenue minus commissions, divided by commissions. It is a ratio, not a percentage.
eCPC Commissions divided by the number of clicks. Enable it with the gear icon.
Note: because Pending conversions are counted, your figures can go down later if some of them are refused. That is expected behaviour.

Comparison and Split

The Comparison block overlays the Current period and the Previous period. Two buttons in the top right switch between line and bar chart. The Split block next to it shows the weight of your top five partners as a ring chart, with the rest grouped into an Others slice.

In both blocks, the drop-down list in the top right changes the metric being analysed (conversions, commissions, clicks, and so on).

The Comparison and Split blocks.
The Comparison and Split blocks.

My payments

This block summarises your commissions by payment stage, with an amount per card. Click a card to open the program’s Payments page.

Available commissions Pending Payout processing Paid Errors
  • Available commissions breaks down into Available (from Affilae) and Available (from advertiser), depending on who pays out.
  • Pending groups the commissions you cannot claim yet, typically when the program’s payment threshold has not been reached.
  • An Errors card only appears when an amount is affected (failed payout, blocked payout, disputed or refused payment).
Careful: this block ignores the period filter. It always shows the full picture since the beginning, unlike the rest of the page.

Partnerships

A ranking of your partners, or of the brands you work with, over the selected period, with their trend. The block shows ten rows at most. If you have more than ten partners, the top nine are named and everyone else is grouped into an Others row.

The partnerships ranking over the period.
The partnerships ranking over the period.

Top selling products

This block only appears when product sales are reported by your tracking. It requires an active product feed and product references sent in the conversion tag. The details are in the dedicated article, linked at the bottom of this page.

Reading your figures correctly

  • Always compare periods of the same length, otherwise the percentages lose their meaning.
  • A gap with the Reporting almost always comes from a different period or filter.
  • The dashboard gives you the trend. For a detailed line by line analysis, use the Reporting and its exports.

Related articles

Frequently asked
questions

In almost every case the period or the filters are not the same. Check the period selector, the selected program and the currency before comparing.

The dashboard counts pending conversions. If some of them were refused in the meantime, they leave the total. This is expected behaviour.

They compare the displayed period with the one set in the « compare to » field. They do not measure performance in absolute terms.

Yes. This block deliberately shows the full picture since the beginning, it does not follow the period filter.

Click the gear icon to the right of the « Performances » title, then select the metrics you want to display.

It only appears when product sales have been reported. You need an active product feed and product references sent by the conversion tag.

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