Managing payments with Affilae Pay

When your program uses the Affilae Pay service, Affilae handles paying your affiliates end to end: invoicing, collection and payout. The Payments page then lets you track these payments and settle Affilae’s invoice; you no longer pay each affiliate individually.

Open the Payments page

In the left-hand menu, open Payments. The Affilae Pay badge next to the title confirms your program is managed by Affilae.

The page reads in three parts: the status cards (one amount per status, click to filter the table), the Statistics section (charts), then the payments table. A managed program shows more statuses than a self-managed one, because it goes through an invoicing step.

How Affilae Pay works

On a managed program, you no longer pay each affiliate one by one. Affilae acts as a single intermediary:

1. Affilae groups the commissions due and sends you a single invoice.
2. You settle that invoice to Affilae.
3. Affilae then pays out each affiliate on your behalf.

You get a single point of contact and a single invoice, instead of a flurry of transfers. This payment-management service is charged by Affilae as a commission.

A payment’s journey

Each payment carries a status; hover over it in the app to read its explanation. On a managed program, the normal journey has five steps:

• Validated commission Commission confirmed by tracking, not yet invoiced.
• Advertiser billing in progress Affilae has issued an invoice and is awaiting your payment. This is where you step in: settle the invoice to Affilae.
• Advertiser invoice paid You have paid the invoice to Affilae. Funds will become available after a short security delay.
• Available to affiliate Funds received and secured by Affilae, ready to be transferred to the affiliate.
• Affiliate payout processing Affilae has started the transfer to the affiliate.
• Affiliate transfer confirmed The affiliate has received the funds. Payment complete.

Some statuses flag a point that needs attention and only appear when a payment reaches them:

• Advertiser invoice unpaid Payment terms have expired and your invoice is still unpaid. Settle it to unblock the payout to your affiliates.
• Affiliate payout failed The transfer to the affiliate failed (invalid banking details, rejection). Affilae retries once the cause is fixed.
• Affiliate payout blocked Payout held by Affilae for review (fraud suspicion or compliance).
• Payment disputed Payment contested. The journey is paused until it is resolved.
• Payment refused Payment rejected. This status is terminal and cannot be undone.

Who does what

On a managed program, the split of roles is simple:

• Affilae issues the invoice, collects your payment, secures the funds then pays out each affiliate.
• You have a single action in the flow: settle Affilae’s invoice (the “Advertiser billing in progress” status). Everything else is tracked from this page.

Track, download and export

• Click a status card to instantly filter the table on that status.
• Download invoices (header menu): combines all paid invoices into a single PDF. Above 10 invoices, a confirmation is shown.
• Export CSV: exports the filtered list for your accounting or analysis.

Track your payments effectively

• Settle “Advertiser billing in progress” invoices promptly: this is what triggers the payout to your affiliates. An invoice left unpaid past its terms moves to Advertiser invoice unpaid.
• Watch the attention statuses (Advertiser invoice unpaid, Affiliate payout failed, Affiliate payout blocked, Payment disputed).

Related articles

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