Managing payments for a self-managed program

The Payments page brings together every commission payment owed to your affiliates for the selected program. On a self-managed program, you pay your affiliates directly: this page lets you manage and track your payments, from the validated commission to the transfer.

Open the Payments page

In the left-hand menu, open Payments. The header recaps the current program and its payment threshold (the minimum amount an affiliate must reach before being paid), editable with a click on the pencil. If you manage several programs, switch between them with the selector at the top right.

The page reads in three parts: the status cards (one amount per status, click to filter the table), the Statistics section (charts), then the payments table.

Why we group your commissions

Every sale or lead brought by an affiliate creates a small commission. Rather than paying each one separately, Affilae adds them up into a single earning per affiliate, which you invoice then pay in one go.

This avoids a flurry of micro-transfers, reduces bank fees and keeps your accounting simple. That is the whole point of this page: track these grouped earnings, then pay them cleanly.

A payment’s journey

On a self-managed program, a payment goes through three steps. Each payment carries a status; hover over it in the app to read its explanation.

• Validated commission Commission confirmed by tracking. No payout request has been created for this commission yet.
• Affiliate payout processing The transfer to the affiliate is in flight, waiting for confirmation that the funds have been received.
• Affiliate transfer confirmed The affiliate has received the funds. Payment complete.

Some statuses flag a point that needs attention and only appear when a payment reaches them:

• Affiliate payout failed The bank transfer failed (invalid banking info, bank rejection, etc.). Retryable once the cause is fixed.
• Affiliate payout blocked Payout held by Affilae for review (fraud suspicion or compliance). Human review is required.
• Payment disputed Payment contested by the advertiser or affiliate. The journey is paused until the dispute is resolved.
• Payment refused Payment rejected. This status is terminal and cannot be undone.

Read the payments table

Each row is a payment for the program. A row without an identifier is a commission still in Validated commission, not yet added to a payout request; a row with an identifier is a payout request being processed.

You filter the list by date, affiliate, group, status, type or currency, and sort by amount or date. Click a status card to instantly filter the table on that status.

Create the payout request

A validated commission must be added to a payout request to start its payment. Use the invoicing button at the top of the page, or the action on the relevant row: Affilae then creates the payout request, generates the invoice between you and the affiliate, assigns an identifier to the row and moves the payment to Affiliate payout processing.

Record the transfer

Once your affiliate has been paid, update the payment to keep a clear record. Tick one or more rows, then in the action bar choose Edit status.

• The offered transitions depend on the current status of the selected payments.
• Commissions not yet added to a payout request cannot change status: create the payout request first.
• Setting a payment to Payment refused is irreversible: a refused payment cannot be restored.

Download and export

The invoice is a document issued between you (the advertiser) and your affiliate. You can find and export it from the page:

• Download invoices (header menu): combines all paid invoices into a single PDF. Above 10 invoices, a confirmation is shown.
• Export CSV: exports the filtered list for your accounting or analysis.

Attach your own invoice

On a payout request, you can add your own invoice (a PDF file), for example if your accounting requires your own template. Use the Add custom invoice action on the relevant row; you can delete it at any time.

Track your payments effectively

• Click a status card to instantly filter the table.
• Watch the attention statuses (Affiliate payout failed, Affiliate payout blocked, Payment disputed): these are what delay your affiliates’ payments.
• Adjust the payment threshold to your affiliates: too high delays their transfers, too low multiplies small invoices.

Related articles

• Configuring commission rules
• How to manage your affiliate payments? [VIDEO]