Requesting payment of your commissions: prerequisites and steps
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To get paid your commissions, you first complete your information, once and for all programs. Then it all depends on who pays the program: if it is Affilae, the transfer is monthly and automatic; if it is the advertiser, you request the payment from the Payments page.
1. Complete your information, for all programs
These three screens are in the My account menu. Affilae checks the same information when you request a payment and when Affilae prepares your payouts itself.
Your business details
Open My account > Business Details and choose your Business entity: Company, Self-employed or Association.
For legal reasons, a publisher registered as an Individual cannot be paid in six countries or territories: France, Belgium, Madagascar, Guadeloupe, Martinique and Réunion. In that case, a banner says so on the Payments page, with an Update my profile button that takes you to the right screen. Your commissions are not lost: they will be paid once your status is updated.
Your bank details
Open My account > Payment Informations and enter your IBAN. You can also choose PayPal, if the program’s advertiser accepts this payment method.
Your tax form (DAC7)
If you are based in the European Union, regulations require Affilae to collect some tax information. Until it is provided, a red banner reads “Complete your tax information to unlock payments”. Click Access form, or go to Regulatory Declaration > Form (DAC7). You only fill it in once.
2. Receive your payment: it all depends on who pays
On the Payments page, the Paid by column shows, for each row, who pays your commissions: Affilae or Advertiser.
Paid by Affilae: nothing to request
Affilae pays your commissions by an automatic monthly transfer, once your information is complete. You have no request to make. Your commissions first show as Validated, then as Payment in preparation while Affilae collects the funds from the advertiser.
Paid by the advertiser: request your payment
On a self-managed program, the advertiser pays you, and you are the one who sends the request:
- In the left-hand menu, open Payments.
- Check the profile selected at the top of the page: a request covers a single profile.
- In the Available commissions card, click Request a payment.
- In the Request payments window, check the Bank details verified mention, adjust the period if needed, and remove a row with its cross if you do not want to include it.
- Click Request. The number in brackets shows how many rows your request includes.
To request payment from a single partner only, tick its row in the table, then click the icon in the selection bar (tooltip Ask for payment).
Only commissions that have reached the payment threshold set by the advertiser are available. Below it, they show as Threshold not reached and keep adding up. The advertiser can also apply a grace period, during which they can still reject a sale: the commission becomes available at the end of that period.
After your request
The “Payment requests sent” message confirms the request, and the row moves to Payout processing. Affilae generates your invoice automatically: you have nothing to write, and you download it from the row.
The advertiser then pays you by transfer. Once they report the payment, the row moves to Paid. If the transfer is late, contact the advertiser: their details are in Partnerships, on the program’s row, under Contact information. To read each status in detail, see Tracking and requesting your commission payments.
Best practices
- Complete your information as soon as you sign up, before commissions build up: it is the condition for any payout, whatever the program.
- Check the Paid by column before looking for a request button: on programs paid by Affilae, there is nothing to request.
- Keep your IBAN up to date: outdated details make the transfer fail.
Related articles
- Tracking and requesting your commission payments
- How do I fill in my payment details?
- Completing your DAC7 tax form as an individual
- Tax Form, Businesses
- Frequently Asked Questions About Publisher Payment Management
Frequently asked questions
Voir plus de questions reponses
No. Check the “Paid by” column on the Payments page. If it says “Affilae”, the transfer is monthly and automatic, once your information is complete: you have nothing to request. If it says “Advertiser”, you send the request yourself, from the “Available commissions” card.
Most often, several profiles are selected at the top of the page, or some of your information is missing. Select a single profile, then check your Business Details, your Payment Informations and your DAC7 tax form in My account.
Yes. Your business details, bank details and DAC7 form are checked before every payout, whether the program is paid by Affilae or by the advertiser. As long as they are missing, no transfer can be made.
Six countries or territories do not allow payment to a publisher registered as an individual: France, Belgium, Madagascar, Guadeloupe, Martinique and Réunion. Choose a professional status (company, self-employed or association) in My account, under Business Details. Your commissions are not lost.
Yes, if you are based in the European Union. Until it is filled in, a red banner is displayed and your payments remain blocked. You only fill it in once, from Regulatory Declaration then Form (DAC7), and only the account owner can complete it.
Your commissions on this program have not yet reached the minimum amount set by the advertiser. They are not lost: they keep adding up and become available as soon as the threshold is reached.
No. Affilae generates your invoice automatically, with your billing information. You download it from the payment’s row, on the Payments page.
This is a request created before the Affilae update, on a program where the advertiser pays you directly. They are flagged by the “payments to confirm” banner at the top of the Payments page: its “Confirm payments” button lets you mark the ones you did receive. If a transfer never reached you, contact the advertiser.