Requesting payment of your commissions: prerequisites and steps
Discover the most-read articles
Your commissions are not paid out automatically: you have to request the payment from the Payments page of your publisher account. This page covers the conditions to meet before you request, then the exact steps, in a few clicks.
The four conditions to request a payment
Affilae checks these four points when you start your request. The table below shows where to complete each one, and what you see on screen if it is missing.
Business status, mandatory in six countries
For legal reasons, six countries and territories do not allow a publisher registered as an Individual to be paid: France, Madagascar, Guadeloupe, Martinique, Réunion and Belgium. If your billing address is in one of them, you must declare a professional status (company, self-employed or association) to create an invoice and get paid.
In that case, a banner appears on the Payments page: “As an individual, you cannot claim your commissions for legal reasons. Resolve your situation to unlock your earnings.” The Update my profile button takes you straight to the right screen.
Your commissions are not lost: update your situation from My account > Business Details, then submit your payment request again.
The tax form (DAC7)
The European DAC7 directive requires platforms like Affilae to collect and report certain information to the tax authorities. This form is therefore mandatory to receive a payment, whether you are an individual or a company.
Until it is completed, Affilae shows “You won’t be able to request a payment until your tax and legal information has been provided.” It only takes two minutes, and you fill it in once, from My account > Regulatory Declaration > Form (DAC7).
The program’s payment threshold
Every advertiser sets a Payment threshold, that is the amount of earnings to reach before you can request a payment. You find it in the Minimum required column of the Payments page. Below that amount, the commission carries the Threshold not reached status and the message “You don’t reach the minimum amount to request a payment” is displayed.
The advertiser can also apply a delay before payment demand to their commission rules: the period during which they can still refuse a conversion, and before the end of which you cannot request payment for it. This delay is set by the advertiser, rule by rule, and it can be zero.
Requesting payment, step by step
- In the left-hand menu, open Payments.
- Check at the top right that you are on the right profile: the page only shows that profile’s commissions.
- To request everything at once, click Request payment in the Available commissions card.
- To request one specific partner, tick their row in the table instead, then click Request payment in the selection bar that appears at the bottom.
- In the Request payments window, check the Bank details verified line, adjust the period if needed, and untick anything you do not want to include.
- Click Request. The number in brackets tells you how many rows are included in the request.
What happens after your request
Upon confirmation, Affilae generates your invoices automatically: you do not have to write them. You then find them on the Payments page, together with the tracking of your payout.
The commission then leaves the Available status and moves to Payment in preparation, then Payout processing, then Paid once the money has left. To read each status in detail, filter your table and follow your payouts, see Tracking and requesting your commission payments.
One last case to know about: some of your older requests, on programs where the advertiser pays you directly, carry the Payment to confirm status. Since 4 August you can confirm them yourself: tick the rows for the transfers you have actually received, then move them to Paid with the bulk action. If a transfer never reached you, contact the advertiser, not Affilae support. Those rows are hidden from the table by default: a blue banner at the top of the page flags them, and its button displays them while automatically widening the period shown, which is needed because these requests are old. The full explanation is in the linked documentation above.
Best practices
- Complete your prerequisites before commissions pile up: payment information, status and tax form are one-off settings, done in a few minutes.
- Request regularly, as soon as a commission becomes available, rather than letting your earnings pile up.
- Check your profile before requesting if you manage several: each profile has its own commissions and its own invoicing.
- Keep your IBAN up to date: outdated details make the transfer fail and delay your payment.
Related articles
- Tracking and requesting your commission payments
- Completing your DAC7 tax form as an individual
- Tax Form, Businesses
- Frequently Asked Questions About Publisher Payment Management
Frequently asked questions
Voir plus de questions reponses
One of the four conditions is not met: your payment information is incomplete, your status is ‘Individual’ in a country that does not allow it, your DAC7 tax form is not validated, or the program’s payment threshold is not reached. Open My account to check the first three, and the Minimum required column on the Payments page for the last one.
In My account, under Payment Informations. There you choose a bank transfer (IBAN) or PayPal, if the advertiser accepts that payment method. These details are essential: without them, no payment request can go through.
Six countries and territories do not allow a publisher registered as an individual to be paid: France, Madagascar, Guadeloupe, Martinique, Réunion and Belgium. You need a professional status (company, self-employed or association) to create an invoice. Your commissions are not lost: update your situation from My account, under Business Details, then submit your payment request again.
Yes. It comes from the European DAC7 directive, which requires platforms like Affilae to collect and report certain information to the tax authorities. Until it is completed, you cannot generate a payment request. You fill it in once, in two minutes, from My account, then Regulatory Declaration and Form (DAC7). Note that only the account owner can complete it.
Your commissions have not yet reached the minimum amount set by the advertiser for that program. Nothing is lost: they keep adding up and become available as soon as the threshold is passed. You can see the amount to reach in the Minimum required column.
Yes. Tick the row of the partner you want in the table on the Payments page, then click Request payment in the selection bar that appears at the bottom. The button on the Available commissions card, on the other hand, groups all your available commissions into a single request.
No. Your invoices are generated automatically when you confirm your request, using your billing details. You then find them on the Payments page, where you can download them.
This is a request made before the Affilae update, on a program where the advertiser pays you directly. You can confirm it yourself if you have actually received the transfer: tick the row, then move it to « Paid » with the bulk action. If the transfer never reached you, contact the advertiser rather than Affilae support. Since those rows are hidden by default, use the button in the blue banner at the top of the Payments page: it automatically widens the period displayed, whereas filtering by status by hand on a recent period would show nothing.