Adding a commission by hand: conversion, bonus or fixed fees
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Some sales never make it through the tracking, and sometimes a partner deserves a payment that no rate covers. Adding a commission by hand creates one from scratch, in three possible forms depending on the effect you want on your figures.
Where to add a commission
The full path: Manage my programs > your program > Conversions > the Add conversions button, at the top right of the table.
The panel that opens is called Add a commission. It is the same one whichever type you pick, only the amount fields change.
The three commission types
The Commission type field is your first choice, and the most important one: it decides the effect on your figures.
| Type | What you enter | Effect on your figures |
|---|---|---|
| Conversion | The Order amount, tax excl. The commission is then computed automatically from the rule you picked. | One more sale, with its revenue. |
| Bonus | The Bonus amount, freely. No rate is applied. | One more commission for the partner. |
| Fixed fees | The Fixed fee amount, freely. | None. This type creates no sale: it enters neither your conversion count nor your revenue. |
Filling in the form
- Pick the Commission type.
- Select the Partnership. A Has custom rule mention flags a partner whose terms differ from your general rates.
- Choose the Commission Rule the commission belongs to.
- Enter the amount, then select the currency.
- Set the Commission date.
- Enter a Unique commission identifier, your own order or lead reference.
- Add a Comment / Reason if needed.
- Choose the Initial status: Accepted or Pending.
- Check the Conversion preview, then confirm with Add commission.
Backdating a commission
The Commission date can be moved back, which keeps your reporting accurate when you catch up on an older sale. The limit is clear: up to two months before the current date, no further.
The initial status, and what it changes
A commission created as Accepted counts straight away. A commission created as Pending has to be validated manually from the conversions list before being counted.
Pick Pending when the sale is still to be confirmed, a customer payment to collect or a cooling-off period to run out. You will validate it later, on its own or in bulk.
Good practice
- Reuse your real order reference as the unique identifier rather than a made-up number: you will still find the trail six months later.
- Always fill in the reason. A hand-added commission with no explanation becomes a mystery, for you and for the partner who discovers it.
- Do not force a sale into a bonus. If the order exists, the Conversion type keeps your revenue accurate.
- Tell the partner when you add a bonus or fixed fees: they will see the line appear with no context.
Related articles
- Configuring commission rules
- Reporting: Explanation and Operation
- Testing click and conversion tracking
- Understanding partnership statuses
Frequently asked questions
Voir plus de questions reponses
Both let you enter the amount freely, with no rate applied. The difference lies elsewhere: fixed fees create no sale. They enter neither your conversion count nor your revenue. That is the type to pick when paying for something that is not an order.
Up to two months before the current date. Beyond that, the date is refused.
A conversion on this program already carries that identifier. First make sure you are not entering the same order twice, then reuse your real reference with something added to it, a suffix for instance.
Because that amount feeds your reporting, your revenue and your return on investment. The commission itself is computed automatically from the rule you picked. If you want to set the paid amount yourself, use the Bonus or Fixed fees type.
No, and it is not even counted. It first has to be validated manually from the conversions list. Create it as Accepted if it is already certain.
Go through the required fields one by one: partnership, commission rule, amount, currency and date. A date outside the allowed range, or a rule that does not apply to that partner, is enough to block the creation.
Yes, to validate or refuse them, not to create them. The conversions list offers a bulk action through a CSV file, with a choice between validating and refusing. Adding, on the other hand, is done one commission at a time.
They see the line in their account, with the reason you entered next to the identifier. That is the only explanation they get, which is why the field matters. The add form offers no notification option, unlike the bulk validation action: tell the partner yourself if the amount is out of the ordinary.